Text Genius is a key advertising and marketing component for businesses of all sizes. Text messaging creates a more personal connection vs other types of contact. Mass messaging is delivered immediately; directly to new and existing customers. Text messages have a more than thirty percent response rate making it the most effective way of marketing.
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Select a keyword that will work best for you and your customers. This is a word that is relevant to your business name or product. For Example, Gina’s Hair Salon might choose a keyword such as “DevaCurl” or “Stylish”. So what's your key word? Get started now for only $17.99 per month plus a 1-time set up fee of $19.99. All plans include 1 - FREE Keyword!
Subscribe NowPromote your keyword and shortcode on Facebook, Twitter, IG, on your website, business cards, brochures, and all other marketing materials for the best results. For example Text “PizzaPizza” to 77948 to receive a Free 2-Liter pop with your next order! You can also send picture mail, mobile coupons and digital flyers !
Subscribe TodayWhen a customer opts-in by texting the keyword to the shortcode - they will receive an auto-response customized by YOU – great for instant savings, coupons, etc. Imagine being able to reach out to ALL of your customers in one fell swoop, maximizing your sales potential by simply pressing send!
SubscribeContacts may be added manually one at a time, or imported via spreadsheet, provided all CTIA opt-in regulations have been met. Please contact the Support Team for more information on these regulations.
With nearly all cell phone carriers including some sort of text message plan with their service just about everyone with a phone is sending and receiving text messages of some form. Teens are the obvious leader in average text message usage with a staggering 2779 messages sent each month.
Here is a breakdown of average text message usage by age bracket:
teens = 2779 month
18-24 = 1299 month
25-34 = 592 month
35-44 = 441 month
45-54 = 234 month
55-64 = 80 month
65+ = 32 month
Text messages are limited to 160 characters including spaces. SMS messages with emojis are limited to 70 characters on short codes. MMS messages can be up to 1600 characters.
A keyword is a 4-12 alphanumeric key that differentiates your company on a short code.
There are many different ways to promote your keyword. Adding your keyword and short code to existing marketing is a prime example.
Your customers can opt-in by texting your keyword to your short code or you can manually enter them into your database, with their consent.
The only equipment you need is a computer with Internet access. Our user friendly control panel is web based and allows your account access from the Internet.
From the home page click forgot password and follow the instructions.
Make sure that your username and password are correct. If so try the forgot password link on the home page. If this does not work call 248-716-4836 or contact us.
SMS (short message service) and MMS (multimedia message service) are both types of text messages! SMS is the standard text style of message and MMS can include pictures, video, sounds and text. SMS uses 1 credit per outbound message. MMS uses 3 credits for inbound and outbound.
Never! This is your information for your business and we will not sell your information!
Once you have sent your message it chimes the subscribers phone within minutes and 95% of theses messages are read within one hour of receiving them.
There is no limit to the number of messages that can be sent per day, week, month or year, however, for marketing purposes it is recommended that you do not over saturate your clientele as this could lead to a high opt-out rate.
In a couple short minutes you can be on your way to optimizing your business’s full potential.
The short code is a 5-6 digit shortened phone number that wireless carriers assign to businesses sending text messages over their network. Subscribers can text “HELP” to the short code for more information on the business and the program. Short Codes are individually approved by each wireless carrier preventing spam and illegal marketing from their networks.
The keyword is what distinguishes you from anyone else on the same short code.
We use industry standard encryption to ensure security within our systems.
Standard message and data rates apply from the subscribers wireless carrier. We do not charge for them to receive or reply to messages.
A “web-widget” is a link that can be added to a website that allows visitors to that website to opt-in by entering their phone number.
Any SMS message that is sent from your keyword to a phone number counts as a message. 1 message to 50 phone numbers or 50 messages to 1 phone number would both count as 50 messages. This includes any system mandatory messages that are required to be sent (stop, help, default). MMS uses 3 message credits per outbound AND inbound.
No. At this time our services are only available in the U.S.
Coming Soon ! We are currenlty upgrading our services to include MMS - the capability to add pictures to your text marketing messages. When mms is enabled on a paid account you have the option to upload and image and attach it to your text. Please note: SMS: Uses 1 credit per contact. Limited to 160 characters - no attachment or image. MMS: Uses 3 credits per contact. Can have media file or any message over 160 characters. MMS Supports JPG, GIF, or PNG up to 5MB. WAV, MP3, or MP4 files up to 300kb
When a customer opts-in to your campaign, they will instantly be sent back an auto-reply message. This auto response can be changed at any time to include a welcome message, coupon or promotions
This feature requires the contact to enter their birth date before they can opt-in to a keyword. Great for age-restricted products and services.
In addition to the default auto-responder sent on first opt-in, a series of drip messages can be scheduled to be sent at specified intervals from when the subscriber opted-in such as 5 days after initial opt-in.
One of the quickest ways to gain opt-ins, text 2 win helps motivate customers to join your sms marketing campaign. Simply set up a campaign to entice customers to opt-in for a chance to win something.
Set up a voting campaign where subscribers can text in to cast a vote! Our support staff can help you set this up!
If a customer tries to re-opt in to the service after having already been opted-in, an alternate message can be sent to them in place of the default auto-responder. This prevents duplicate coupon use.
Respond directly to your customers one-on-one from your Text Marketing Genius inbox. Replies from a message sent to a group are not seen by anyone in the group, they come in as an individual message to your Inbox. See the entire message thread for that number in a user-friendly cell-phone-like interface.
Our unique scheduler allows you to schedule your campaigns to go out daily, weekly or monthly to save you time.
If you’ve set up a Text 2 Win campaign you can use this feature to randomly select a number of subscribers from your contacts to deem as winners and send a winning text message to them!
Store unlimited text message templates and load them when sending a text message to your subscribers! This is great for appointment reminders.
Use the sub-user feature to create multiple admin logins. Each admin will have a unique email address to login and can be assigned to one or multiple keywords on the account. You can also limit billing functions to prevent any unauthorized purchases on the account.
Our widget tool can be designed to fit the specs, theme, and style of your website. Generate the code within the control panel and insert the code into your webpage. Customers can then type their phone number into the widget and opt-in, right from your website!
This can be enabled on your account – send pictures or media files. This uses 3 credits per contact to send.
Generate QR codes easily with three different functions: to send to a URL, create a contact, or opt-in via sms. Generated QR codes can be downloaded and printed on your advertising or business cards.
Enter a unique expiration date on each text, based on a number of days after the message is received. Example: Customer texts Pizza to 77948 to get a free appetizer. They receive the response of, “Enjoy a free appetizer at The Pizza Shoppe! Redeem by 01/01/19”. The date will change based on the number of days you have set and the date they opt-in.
Receive as many inbound messages as you would like. They are a great way to get customer feedback for any type of SMS business use! (MMS inbound is subject to a 3 credit/msg deduction).
Our auto billing is available to make sure that you never have to worry about interrupted service. Discounts for annual billing and you can cancel ANYTIME, no contract, no cancellation fees!
With Text Marketing Genius you can have unlimited subscribers. To market most effectively you need to be able to reach as many people as possible and we do not set restrictions on how many clients you can have. Ready to Upgrade your plan? Contact Us!
We want to make sure you succeed in your text message marketing campaigns. We have video tutorials available to walk you through the control panel, as well as phone, live chat, and email support. 100% U.S. Based Support with EXPERTS!
If a customer tries to re-opt in to the service after having already been opted-in, an alternate message can be sent to them in place of the default auto-responder. This prevents duplicate coupon use.
Our hosted website widget is for those clients who don’t have a website or want an easier way to collect opt-ins. We provide you a link that includes a form to gather opt-ins.
